Accessibility Statement

Measures to support accessibility

We take the following measures to ensure the accessibility of our Website:

Compliance status

Web Content Accessibility Guidelines WCAG define requirements for designers and developers to improve the accessibility of people with disabilities. They define three levels of conformance: Level A, Level AA and Level AAA. Our Website is partially compliant with WCAG 2.1 Level AA. Partially compliant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is compliance with Level AA, we have also implemented certain Level AAA success criteria, such as text images being used only for decorative purposes.

Feedback

We welcome your feedback on the accessibility of our Website. Please let us know if you encounter accessibility barriers:

We aim to respond to feedback within 30 working days.

Technical specifications

The accessibility of our Website relies on the following technologies to work with the particular combination of browser and assistive technology or plugins installed on your computer:

These technologies are relied upon for compliance with the accessibility standards used.

Assessment approach

The Department of Information Technology Services assessed the accessibility of our Website using automated evaluation tools.

Formal complaints

Our aim is to respond to accessibility feedback and propose a solution within 30 working days.

In the event of continued non-compliance, the Department of Information Technology Services enforces the procedure laid down in Law 50(I)/2019. Specifically, you may submit your complaint in writing to the Deputy Minister of Research, Innovation and Digital Policy at 134 Lemesou Avenue, Strovolos 2015 — Cyprus and/or at info@dmrid.gov.cy

In the event of a breach of the provisions of Law 50(I)/2019, you may submit your complaint to the Commissioner for Administration and the Protection of Human Rights.